CSR needed in Chippewa County to be the face and first impression of the company! This role position calls for a well-rounded professional with strong communication skills and a good public presence. The ideal candidate brings a high degree of integrity, attention to detail, and an ability to thrive in a dynamic environment.

Position – Customer Support Representative

Job Location – Chippewa County

Starting Date – Immediate

Employment Term – Direct Hire or Temp-to-Hire

Employment Type – Full-Time

Work Hours (Shift) – Days (8:00am – 4:30pm, M-F)

Starting Pay – $20/hour DOE

Required Education – HS Diploma or equivalent required

Required Experience – Proven experience as a Manager over HR and Accounting duties

Responsible for overseeing daily accounting functions, including financial reporting, payroll processing, and ensuring compliance with accounting standards. Manages core human resources operations such as policy administration, employee relations, and benefits coordination. Plays a key role in supporting organizational efficiency and regulatory compliance across both finance and HR.

Responsibilities

• Serve as the main point of contact for customers, understanding and relaying their instructions to facilitate the production of custom-manufactured products

• Generate and send customer quotes

• Process incoming orders, manage and escalate any concerns, and ensure changes are made to address customers’ issues

• Provide support to sales initiatives

• Collaborate with the production team to ensure customer needs are met

Qualifications 

• Strong verbal and written communication skills

• Proficient computer skills, including Microsoft Excel and Word

• Basic understanding of business math principles for quoting and estimating

• Excellent organizational and problem-solving skills, with a self-motivated approach

• Ability to handle multiple tasks in a dynamic team environment

• Dependable attendance record

Preferred Skills

• Prior experience working in a manufacturing facility

• Experience in cold calling and maintaining established accounts

• Familiarity with manufacturing steps and processes

• Proven ability to detail complex custom jobs with multiple unique components and pieces

About SEEK Careers/Staffing

You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized. 

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

ASK ABOUT OUR $100 REFERRAL BONUS PROGRAM!

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