We are looking for a Retail Portal Admin to join our team and provide assistance to our sales department, manage our online portal and ensure customer satisfaction! If you have great attention to detail, experience with retail products and enjoy working in a professional business environment, this position may be for you!

POSITION – Retail Portal Admin

JOB LOCATION – Port Washington, WI

STARTING DATE – Immediate

EMPLOYMENT TERM – Direct Hire

EMPLOYMENT TYPE – Full-Time

WORK HOURS (SHIFT) –  1st Shift (on-site)

STARTING PAY – $40,000-50,000

BENEFITS – Medical, Vision, Dental, 401(K), Paid Vacation, Paid Holidays, Referral Bonus

REQUIRED EDUCATION – High School Diploma/GED

REQUIRED EXPERIENCE – At least 2 years of experience

As a Retail Portal Admin, you will be the main point of contact for our customers, providing them with information about our products and services. You will work closely with the sales team to ensure that all customer needs are met and that sales goals are achieved. You will also be responsible for maintaining accurate records of customer interactions and sales activities.

In this role, you will play a key role in supporting the sales team and helping to drive business growth. The Sales Support Associate will need to be proactive, resourceful, and able to work independently to solve problems and provide excellent customer service. This position is perfect for someone who is looking to start a career in sales and wants to gain valuable experience in a fast-paced environment.

Key Responsibilities:

-·Direct Communication with Retailers to obtain required documentation. 

- Assist the sales team with administrative tasks such as data entry, filing, and preparing sales reports

·-Assist the Retail Managers with new retail customer portal set-up and submission.  

-Assist Retail Project Management to draft documents and specifications to meet retail customer requirements. 

- Assist with Managing Pre-Product as well as Post-Product testing requirements. 

- Respond to customer inquiries via phone, email, and in person

- Process customer orders and ensure timely delivery

- Maintain accurate records of customer interactions and sales activities

- Collaborate with the sales team to meet and exceed sales goals

- Provide exceptional customer service and support to ensure customer satisfaction

Qualifications:

- Associate Degree or 2+ years in retail sales support or similar role.

- 1-2 years of experience in a sales support or customer service role

-Knowledge of retail environment, ideally grocery or drugstore channels is a plus

- Strong communication and interpersonal skills

- Proficient in Microsoft Office Suite

- Detail-oriented and able to multitask

- Ability to work independently and as part of a team

- Knowledge of sales principles and practices

-Proven ability to maintain confidentiality and discretion with information

Keywords: Customer Portal, Customer service, Administrative, Office, Clerical, Full Time, Retail, Data Entry, Communications, MS Office, MS Excel.

About SEEK Careers/Staffing

You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success®. You’ll find that the process is thorough and that your experience is personalized.

SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

ASK ABOUT OUR $100 REFERRAL BONUS PROGRAM!

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