Service Coordinator

Appleton, WI 54914

Posted: 01/16/2023 Employment Type: Office Direct Hire Industry: Office Job Number: 4295293794 Pay Rate: $45760.00/year

Job Description

Looking for a customer service driven role in the Appleton Area?

Position - Service Coordinator
Job Location - Appleton, WI
Starting Date - Immediate
Employment Term - Regular, Direct Hire
Employment Type - Full-Time
Work Hours - First shift, 8am-5pm
Starting Pay - $22+ an hour
Benefits - Medical, Dental, Vision, 401K, Paid Vacation, Paid Holidays, Referral Bonus
Required Education - HSED or equivalent

Handles incoming customer calls including service dispatching, tracking and scheduling of calls,
call status tracking and call changes, entering new sites, modifying existing sites and handling all
general inquiries. May provide support and backup for other areas of the business. May handle
calls after hours.
Conducts weekly service paperwork reconciliation and performs weekly timesheet data entry.
Creates and dispatches work orders daily for scheduling of planned maintenance and service.
Procures parts and/or materials for service work orders.
Provides service quotes to customers with the assistance of the Service Manager.
Travel to assigned Service Centers a minimum of three (3) full days per month.
Other tasks as needed or requested.

High school diploma or equivalent.
Two or more years of customer service and/or administrative support experience.
Exceptional telephone and interpersonal customer service skills.
Strong organizational skills and the ability to handle multiple projects simultaneously.
Demonstrated ability to apply computer technology and software in day-to-day tasks, including
Microsoft Office products such as Excel, Word, and Outlook.
Ability to understand concepts such as purchase orders, work orders, etc.

College degree from accredited technical school or university.
Previous experience in manufacturing, construction, or service-based busineses.

While performing the duties of this job, the employee is frequently required to sit, stand, talk, and hear. In
addition, the employee is frequently required to use hands to write documents, operate a computer, and
perform similar office tasks. The employee is required to be mobile within the office and warehouse. The
employee must be able to lift and move up to 50 pounds when carrying office files, packages, parts, etc.
Specific vision abilities required by this job include ability
to drive, ability to view computer screens and documents, and the ability to adjust focus. The mental and
physical requirements described here are representative of those that must be met by an individual to
successfully perform the essential functions of this position.

Please call today for more info!

SEEK Careers and Staffing has interviews Monday - Friday 7: 00am-4: 00pm. Call 920-954-1566 to schedule your interview. 3003 W. College ave Appleton, WI 54914.

For immediate consideration or for more information on the position you can apply online at www.Seekcareers.Com, call/text 920-954-1566, or send your resume to [email protected]

You can also view our current openings by clicking here to go to the Appleton SEEK Careers and Staffing Facebook page.

About SEEK Careers/Staffing You are a person with unique skills, experience and education. When you want to be heard and when you want to be matched with great career opportunities that are right for you, you can count on SEEK Careers/Staffing, Inc. Since 1971, our professional staffing consultants have been Servicing Your Success . You ll find that the process is thorough and that your experience is personalized. SEEK Careers/Staffing is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.

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